We would like to offer our guests a carefree and hygienic stay. That is why we have also adapted our hygiene measures and pay attention to professional cleaning and disinfection in the entire house. It goes without saying that our employees* adhere to the current hygiene regulations and keep a suitable distance from our guests. We always act in accordance with the current guidelines of the Austrian Federal Government.
Of course, we can understand the concerns and uncertainties of our guests. For this reason, we have adapted the cancellation conditions for the coming winter season to the current situation and offer a general free cancellation option up to 3 weeks before your arrival date. For cancellations made at a later point in time, the general Austrian hotel contract conditions apply and we recommend taking out travel cancellation insurance with Europäische Versicherung.
For us it is very clear: If there is a travel warning for our region at the time of travel, we accept cancellations free of charge – and at any time!
We appeal to the individual responsibility of each guest and
ask, out of consideration, to maintain the necessary safety distance.